Contracted sites, night crews, and hours you can defend
Recurring contracted visits across sites and shifts, technician hours reviewed before payroll, and account billing on the cycle you agreed.
What makes this trade different
Commercial cleaning is a contract business, not a job business. You are not selling a visit; you are selling reliable coverage of a site across a month, usually performed after hours by people the client will never meet.
That creates a specific accountability gap. When a facilities manager says the third floor was missed on Tuesday, the honest answer is usually that nobody knows — because the only record was a crew leader's memory.
How ServusOne handles it
Contracted coverage as scheduled work
Recurring site visits are scheduled and assigned like any other work, so coverage across day and night shifts is visible on one board instead of living in a rota spreadsheet.
Hours that reconcile to sites
Crews clock in and out against the work they are on, and the office reviews time records before they are approved — which is the only way contract labour cost ever matches the contract.
Account billing on an agreed cycle
Service agreements with auto-invoicing generate draft invoices on the account's billing cadence, so monthly contract billing is a review step rather than a re-entry exercise.
Give facilities managers their own view
Account contacts can see their sites' work and invoices through the portal, which converts most status chasing into self-service.
The parts this trade leans on
Book work, assign it, and keep the board accurate when the day changes.
Time and attendanceClock in against jobs, review the week, export payroll.
Invoicing and paymentsInvoice completed work and see what is still outstanding.
Client portalCustomers check their own jobs, invoices, and payments.
Straight answers
Can we run different crews on the same site across shifts?
Yes. Visits are assigned to technicians on the schedule, so a site can carry day and night coverage from different crews on the same board.
Does ServusOne claim cleaning industry compliance certification?
No. ServusOne does not claim regulated cleaning, hygiene, or facilities compliance certification. It records the scheduled visits, crew hours, and site notes your team captures.
Try it on a real week of your work
The 14-day trial starts without a card. You can also see the other trades in Cleaning and Exterior Washing.