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Customer Management (CRM) for Field Service Teams

Build lasting relationships and stay organized. ServusOne’s built-in CRM connects every job, note, and payment to the right customer—automatically.

ServusOne customer management dashboard

Know Your Customers. Grow Your Business.

Every detail—contacts, jobs, quotes, and payments—in one connected system that keeps your team informed and your customers happy.

Complete Customer Profiles

View contact info, job history, and billing in seconds.

Centralized Communication

Keep notes, calls, and messages tied to each account.

Instant Job Access

Schedule new jobs or pull up past service details instantly.

All Your Customer Info in One Place

ServusOne automatically organizes your customer data—from contact details and addresses to job history and account balance—so you never miss a detail.

Stay Connected and Informed

Track every interaction—calls, emails, texts, and notes—all tied to the customer record. Everyone on your team stays in the loop, automatically.

Instant Access to Job History and Activity

Pull up past work instantly. View service history, estimates, and invoices for any customer in seconds—perfect for repeat business or warranty jobs.

Turn Customer Data into Insights

Use ServusOne’s built-in analytics to track revenue, job frequency, and lifetime value. Identify loyal customers and opportunities for follow-up or upsells.

Why Businesses Choose ServusOne CRM

All-in-One Customer View

Every job, quote, and payment linked to the right customer.

Better Communication

Notes and messages all in one shared timeline.

Repeat Business Made Easy

Access history and rebook customers in seconds.

Simplify Customer Management with ServusOne CRM

Build stronger relationships, close more jobs, and keep your entire team aligned—from the office to the field.

Customer profiles, contact info, job history, notes, invoices, and communication logs—all in one system.

Yes—add multiple contacts, locations, and properties under a single customer profile.

Absolutely—the CRM connects seamlessly with scheduling, invoicing, and the client portal.

Yes—bulk import existing customers or export CRM data anytime.

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